Business intelligence solutions for all types of services
Efficiency in all business processes for service companies.
For service providers, customer relationships, efficiency and profitability are crucial. InsightData provides clear insights into sales, work processes, staff planning and financial performance, so you can manage your services smarter and serve your customers better. For companies active in IT, marketing, rentals, security, healthcare, travel, call centers, and so much more.
For which companies in the services sector?
The services industry is broad, so let’s clarify which companies benefit most from our solutions:
- IT and consultancy firms
- Marketing and communication agencies
- Facility and rental services (e.g. cleaning, office equipment, offices, machinery, security)
- Healthcare and wellness providers
- Travel agencies and event organizers
- Call and contact centers
Our dashboards are designed for SMEs in the services sector that want to gain control over utilization rates, margins and customer satisfaction.
Typical challenges in the services industry
Service providers often face hidden inefficiencies. Without the right data, it’s difficult to grow profitably. Common questions include:
- How efficiently are we using our team’s available hours?
- Which projects or clients are truly profitable?
- Where are margins leaking without us realizing it?
- How can we improve forecasting and billing rates?
- How can we balance workload and better anticipate peak periods?
Our solution: insight and action
With the InsightData Apps, you integrate planning, ERP, CRM and accounting data into ready-to-use dashboards.
- Project profitability: margin per client, project or contract
- Utilization rate: real-time insight into staff and team capacity
- Billing & cash flow: billed hours versus actual time spent
- Forecasting: predict revenue and resource needs based on contracts and open opportunities
- Client management: identify high-value clients and those that cost more than they yield
This allows you to steer your business based on data, not gut feeling.
Real results for our clients
- Officenter automatiseert de financiële consolidatie
- Maat Security case (coming soon)
Frequently asked questions about BI for services
- Is this also suitable for smaller agencies or businesses?
Yes. Our apps are modular and scalable, making them a perfect fit for small to mid-sized service providers. - Which KPIs are most relevant in the services sector?
Common KPIs include billing rate, utilization rate, margin per project, DSO and client satisfaction. - Do we need to adapt our processes to your tool?
No. InsightData integrates seamlessly with your existing systems and processes.
